Instant confirmation with one tap, so your team only follows up on the orders that are stuck.
The order moves straight to its next stage based on the customer's reply, with no manual update at all.
Order confirmed
As soon as the customer taps Confirm, the order is updated instantly and the confirmation call is skipped.
Order cancelled
A Cancel reply closes the order in the system right away, with no extra contact needed.
No answer
If there is no reply, the order is routed automatically to your call center and handled as usual.One tap, two choices, and the order status updates instantly.
One-Tap Confirmation
Your customer answers with Confirm or Cancel, straight in WhatsApp.
Connect Your WhatsApp Account
Connect your own WhatsApp Business number and talk to your customers under your own brand.
Multiple Languages
Send the confirmation request in Arabic, French or English.
Connect it in 3 steps.
Connect your account
Choose your message
Activate the service
Also see: WhatsApp Follow-up · Order Automations
What is automatic WhatsApp order confirmation?
An automation that lets CODSPOT send an instant WhatsApp message for every new order, with Confirm and Cancel options. The order status is updated automatically from the customer's choice, which removes the phone call entirely except when there is no reply.
Does my customer need to install anything?
No. They receive a normal WhatsApp message and answer with a tap on Confirm or Cancel.
Can I send confirmations from my own WhatsApp number?
Yes. Connect your WhatsApp Business account through Meta's official sign-up and CODSPOT sends the confirmation from your number.
Which languages are supported?
CODSPOT's ready-made messages come in Arabic, French and English.
Which plans include WhatsApp order confirmation?
It is available on CODSPOT's paid plans. Check the pricing page for what each plan includes.
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