Efficient order management is key to any successful e-commerce operation. With CODSPOT, managing your orders becomes seamless once your lead provider and delivery company are connected. In this guide, we'll walk you through the process of handling orders and understanding the statuses that play a crucial role in streamlining your workflow.
After receiving an order, you'll encounter two primary statuses:
The shipping status remains locked until the confirmation status is updated. CODSPOT uses six confirmation statuses and eight shipping statuses to help you track and manage your orders effectively. Below, we’ll break down what each status means and how it impacts your workflow.
The confirmation status represents the initial state of an order. Here's what each status signifies:
Once an order is confirmed, the shipping status becomes editable, and you’ll encounter the following workflow:
Important: Stock levels are only updated when the status changes to Returned. Stock is not updated for canceled orders.
If you're handling deliveries yourself (referred to as "Local Delivery"), you have full control over status updates. Even after the status changes to Shipped, you can manually update it following the same logic as connected deliveries.
By understanding and utilizing CODSPOT’s statuses, you’ll be able to:
Whether you're working with a connected delivery company or managing local deliveries, CODSPOT simplifies the process, ensuring your e-commerce operations run smoothly.
Stay on top of your orders with CODSPOT and make your e-commerce journey more efficient than ever!
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